Shipping policy

Shipping Policy

Shipping within South Africa

We currently ship nationwide across South Africa using reliable courier partners to ensure fast and secure delivery of your order.

Processing Time
All orders are processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed the next working day.

Delivery Time
Main centres: 3-4 weeks
Outlying or rural areas: 4–5 weeks
Delivery times may vary slightly depending on your location.

Shipping Rates
Shipping costs are calculated at checkout based on your location and the size or weight of your order. On average:
Standard delivery: R150
PostNet to PostNet: Flat rate of R110

*Note that outlying areas might have different rates.

Tracking
Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor your delivery status.

Shipping Delays
While we do our best to ensure fast and reliable delivery, delays may occasionally occur due to factors beyond our control such as weather, load-shedding, or courier backlogs. We appreciate your patience and understanding.

Questions?
If you have any concerns or need help tracking your package, feel free to contact us at:
Email: svartswatches@gmail.com